IBM and TechD partner to securely share data and power insights with gen AI

As know-how expands, at TechD, we all know that the standard of generative AI (gen AI) will depend on correct knowledge sourcing. A dependable and reliable knowledge supply is crucial for sharing data throughout departments. By means of the implementation of generative AI we’re in a position to broaden our information to many people simply, shortly and effectively turning into a useful resource.

In right this moment’s quickly evolving digital world, rapid responses are essential for delivering excellent consumer experiences.

Our partnership with IBM facilitates the supply of scalable options, quickly implementable by organizations. This addresses knowledge administration, conversational interface and pure language processing wants with effectivity. Our resolution is a mix of IBM Db2, IBM watsonx™ Assistant and NeuralSeek.

A coordinated partnership: How these instruments work collectively

By utilizing IBM Db2, IBM watsonx Assistant and NeuralSeek, we provide a complete resolution that streamlines knowledge administration, enhances accessibility, and helps to make sure safety and integrity throughout your enterprise.

• IBM Db2: A dependable, high-performance database constructed for enterprise-level functions, designed to effectively retailer, analyze and retrieve knowledge. Boasting many years of experience in reliability, scalability, safety and efficiency. IBM Db2 serves because the spine, offering a strong database for storing and managing knowledge.

• IBM watsonx Assistant: Utilizing AI to grasp and reply to pure language queries, together with these associated to databases. Watsonx Assistant retrieves data from Db2 databases to reply consumer queries and performs actions based mostly on consumer requests. Additionally, Db2 seamlessly integrates with watsonx Assistant’s pure language processing capabilities to research unstructured knowledge and derive insights.
• NeuralSeek: A complicated software enhancing the pure language talents of present techniques, facilitating intuitive navigation of intensive databases. NeuralSeek enhances Db2’s search and retrieval features, aiding watsonx Assistant in accessing related data. Additionally, NeuralSeek’s language understanding capabilities enhance watsonx Assistant’s accuracy in decoding consumer inputs, leading to extra exact responses. NeuralSeek prioritizes shopper safety and privateness by encrypting knowledge each in transit and at relaxation, safeguarding it from unauthorized entry and preserving its confidentiality. Stringent entry management mechanisms regulate knowledge entry based mostly on consumer roles and permissions. This helps to make sure that solely licensed personnel can view or manipulate the info, minimizing the chance of information breaches and unauthorized utilization.

Collectively, these applied sciences empower organizations to develop highly effective and clever conversational interfaces that successfully perceive, motive and reply to consumer inquiries.

Our built-in resolution combines speedy knowledge entry with superior pure language processing capabilities, permitting you to effortlessly interact with customers Whether or not addressing buyer queries or providing on the spot assist, our resolution caters to numerous wants.

Supporting consumer adoption and proficiency

We assist purchasers expertise the transformative advantages of AI-driven insights and effectivity by seamlessly integrating our resolution into current workflows. By enhancing consumer adoption and proficiency, purchasers can unlock the complete potential of information whereas serving to to make sure utmost privateness and safety.

You may tailor coaching applications to match the distinctive roles, obligations and proficiency ranges of your crew members. By means of complete preliminary and ongoing coaching classes, you empower your workers with the talents wanted for steady talent growth and assured utilization.

You might be additionally invited to hitch our month-to-month webinars, the place you’ll be able to acquire deeper insights into our merchandise and be taught finest practices for implementation and utilization. 

Our product in motion

A prominent family-owned retail enterprise in the United States harnessed the power of IBM and NeuralSeek solutions to redefine its on-line purchasing with IBM watsonx Assistant with NeuralSeek analytics. This integration bridged digital and in-store experiences, enhancing buyer engagement. Using the Db2 database and speedy deployment facilitated swift adaptation to evolving market calls for.

This strategy seamlessly delivered personalised product descriptions, facilitating retrieving related data and offering tailor-made help. Retrieval augmented technology know-how improved name middle effectivity, alleviated buyer frustration and supplied invaluable insights into shopper conduct. Streamlined entry to efficient product descriptions maintained a aggressive benefit in on-line retail.

Implementation of IBM Db2, IBM watsonx Assistant and NeuralSeek enabled the corporate to promptly deal with buyer wants in a extremely personalised method, thereby empowering knowledgeable decision-making by a profound understanding of its on-line shopper demographic. This holistic strategy not solely helped to make sure buyer satisfaction but in addition solidified the corporate’s place as an revolutionary trade chief dedicated to excellence.

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