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ZDNET’s key takeaways
- OpenAI launched a shared tasks mode and new connectors for ChatGPT.
- It additionally introduced safety upgrades for groups utilizing the chatbot.
- It is a part of a broader technique to promote AI instruments to companies.
OpenAI has begun rolling out new team collaboration and safety features for ChatGPT.
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The brand new options — which embrace a “shared tasks” mode, a raft of latest third-party app connectors, and safety and compliance updates — are collectively designed to spice up enterprise prospects’ reliance upon and belief within the firm’s flagship AI chatbot. This is what’s new.
Shared tasks
The brand new shared tasks mode inside ChatGPT permits the chatbot to recollect the context of a bunch dialog over time. Particular person workforce members can add paperwork or different recordsdata to a shared mission, and ChatGPT will pull knowledge from these property to tell the responses that it generates to future prompts inside the chat.
Shared tasks are saved privately and retain data throughout time, making them particularly helpful for workforce conversations centered on shopper knowledge or different delicate topics and long-running conversations which might be topic to frequent updates. A mission creator inside a workforce can invite colleagues to collaborate by way of hyperlink or electronic mail, equally to how one would invite a colleague to entry a Google Doc. Teammates can take part “chat” or “edit” mode.
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The replace builds upon Projects, one other characteristic for ChatGPT which debuted final yr as a sort of digital submitting system to assist customers set up their chats in line with topic or mission.
“Now you’ll be able to share tasks with teammates, including recordsdata and directions collectively to information ChatGPT’s responses towards a shared aim,” OpenAI wrote in a blog post. “Members can chat with the mission’s context to remain on the identical web page as new data will get added and create work that stays constant in tone and elegance.”
OpenAI mentioned that early exams with the brand new shared tasks characteristic confirmed that groups have been utilizing it to remain up to date on shared paperwork like proposals and contracts and to keep up a constant voice throughout their group’s communications, amongst different makes use of.
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The shared tasks characteristic is accessible now via ChatGPT’s Enterprise, Enterprise, and Edu plans, and might be quickly for Go, Plus, Professional, and Free accounts.
Connector updates
OpenAI additionally introduced Thursday that it launched new connectors to Gmail, Google Calendar, Microsoft Outlook, Microsoft Groups, SharePoint, GitHub, Dropbox, and Field, giving ChatGPT the power to drag data straight from these third-party apps.
The system can now mechanically decide which connector to entry with out being particularly prompted, and ChatGPT’s responses after a connector search are additionally now quicker and extra correct, in line with OpenAI.
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In a quick demo video within the weblog, a person asks ChatGPT for a abstract of updates on a piece mission from their latest emails. The chatbot then pulls data from the person’s Gmail account and generates a listing of the most recent related developments, together with motion gadgets and different data.
This specific replace to ChatGPT displays a broader effort all through the tech business to show AI assistants into centralized nodes via which prospects can retrieve data — with out being directed away from the assistant itself. For instance, Anthropic introduced a connector update in July for its Claude chatbot, enabling it to retrieve knowledge from exterior apps like Canva and Asana. Earlier that very same month, Zoom’s AI Companion was upgraded with the power to hook up with over a dozen third-party apps.
Tighter safety
For its third and remaining replace introduced Thursday, OpenAI has built-in new safety protocols for groups utilizing ChatGPT.
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The corporate says its chatbot is now licensed to ISO/IEC 27001, 27017, 27018, and 27701 requirements, and that its SOC 2 compliance now covers Safety, Confidentiality, Availability, and Privateness standards.
The admins of Enterprise and Edu accounts also can specify which inner workforce members can entry connectors and different options, including a layer of safety and management. In addition they now have entry to an non-obligatory IP “allowlisting” characteristic that ensures that ChatGPT will solely reply to requests from permitted IP addresses.
“Any request from an unapproved IP is mechanically blocked, even when the person has legitimate credentials,” OpenAI writes in its weblog submit.
A rising concentrate on companies
Many AI builders have been aggressively advertising and marketing to companies as they work to commercialize generative AI merchandise. OpenAI is reportedly building a workplace productivity platform to compete straight with Google Office and Microsoft Workplace 365, and ChatGPT is now utilized by over 5 million enterprise prospects, in line with the corporate.
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Anthropic, in the meantime, just lately introduced a $183 billion valuation — a gargantuan determine that may be attributed largely to the recognition of that firm’s merchandise amongst enterprise prospects.
In the meantime, Microsoft and Amazon, along with constructing their very own in-house fashions, are betting that they will turn out to be trusted middlemen for companies trying to purchase AI instruments developed by different firms.
