Generally, a member of the family or buddy will contact me asking for technical assist with their iPhone. Usually, I can clear up the issue or handle the query by speaking them by means of the mandatory steps. Different instances, although, I am hard-pressed to repair the difficulty with out truly seeing or working with the cellphone.
A screen-sharing and remote-control functionality obtainable by means of FaceTime can surmount that problem. You possibly can draw on the cellphone to indicate the opposite particular person the place to go and what to do. If that does not work, you are capable of assume full management of the opposite cellphone to navigate the display, launch apps, and entry settings simply as if it have been in your individual fingers
Additionally: How to send and receive Apple’s iMessages in Windows
Here is how this works between two iPhones.
Tips on how to take management of another person’s iPhone
What you want: Along with your iPhone and the opposite iPhone each operating iOS 18 or increased, you can begin a FaceTime name after which remotely entry the opposite cellphone.
First, be certain that each your iPhone and the opposite particular person’s iPhone are operating iOS 18 or increased. Go Settings, choose Basic, after which faucet Software program Replace. Enable the newest replace to obtain and set up.
Subsequent, you will want to start out a FaceTime name. You possibly can name the opposite particular person, or they’ll name you. When the FaceTime name comes by means of, the recipient ought to reply it after which faucet Be part of to hitch the decision.
The particular person receiving your assist then must share their display. You are able to do this in one in every of two methods. The opposite particular person can faucet the Share icon on the high of the display after which choose Share My Display screen. In any other case, you faucet the Share icon after which choose Ask to Share.
Additionally: Can rebooting your iPhone really make it run faster? I tried it every day to find out
In response, one other thumbnail display opens up in your iPhone, displaying the display of the opposite particular person’s cellphone. Faucet that thumbnail to see their cellphone in a bigger window. From there, you’ll be able to instruct the particular person on how and the place to entry the display, app, characteristic, or setting for which they need assistance.
If you wish to assist the opposite particular person with out taking management of their cellphone, you’ll be able to faucet on the display to level them in the correct route. Faucet an icon, setting, or different merchandise on the display, and a small circle seems for a second. You would possibly do that to indicate the opposite particular person what they should choose.
Additionally: Just installed iOS 18.3? I’d change these 3 settings first for the best experience
Moreover, you’ll be able to draw and even write on the display to extra clearly present them what to do. After you cease drawing on the display, the phrases or strains you drew disappear after a few seconds.
By default, FaceTime shows the display of the opposite cellphone in a zoomed-out mode with a border round it. To zoom in on the display, faucet the magnifier icon within the decrease left. The one limitation right here is which you can’t faucet or draw when in zoomed-in mode. Faucet the magnifier icon once more to zoom again out.
If the particular person has hassle taking the mandatory actions to attempt to repair the issue, you might wish to assume management of the cellphone your self. For this, faucet the icon of a finger deciding on a dot within the decrease proper nook. The opposite particular person receives a request for distant management, which they need to choose Enable. The primary time you do that, a notification seems on their display asking in the event that they know you. To permit the distant management, they need to faucet Proceed.
Now you can navigate and use the opposite particular person’s cellphone by tapping, swiping, and navigating. You are capable of zoom in on a selected display by tapping the magnifier icon, however you then lose management of the cellphone. To zoom out and regain management, faucet the magnifier icon once more.
Searching for the following greatest product? Get skilled opinions and editor favorites with ZDNET Recommends.
After you’ve got hopefully fastened the difficulty, faucet the distant management icon on the backside to return management of the cellphone to the opposite particular person. To cease the display sharing, the opposite particular person ought to faucet the Share icon on the high of the display.
Additionally: 7 products you shouldn’t buy from Apple this month (and what to get instead)
When you merely wish to finish the FaceTime name, faucet the thumbnail in your personal display. Faucet it once more to see the set of controls on the high, after which faucet Finish to finish the decision.
